| Please Note: The cost of this training can be funded by the Leadership & Skills Council. Learn more |
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The biggest differentiators for successful business in the 21st Century are leadership, communication and people.
This 5 day specialist business programme is designed to optimise these crucial areas in order for the business to excel, grow and thrive.
Who will benefit most from attending this training:
⇒ Sole Traders and Owners of Small Businesses
⇒ Directors, Executives and Managers of SMEs
⇒ People planning to set up their own business
The course is constructed in a way that each participant is working on their own individual goals (business or self development). This ensures that each participant can transfer the new insights straight into their business. This is done using Neuro Linguistic Programming techniques (NLP).
NLP is a practical psychology for success and is internationally recognised for creating successful results in business, fast and effectively. The course contains a mixture of theory, discussions and practical exercises for successful integration of learning
Benefits for individual
Completion of the Business Excellence Programme will enhance your;
Communication skills, , productivity, management & leadership skills, presentation skills, networking skills, ability to achieve company and personal targets, creativity, emotional intelligence, self-management, focus, motivation, adaptability, achievement, commitment, initiative, optimism, empathy, assertiveness.
This will result in;
Create and sustain good rapport with employees, suppliers, clients, business partners and stake holders
Excel in the ability to coach your team to use their full potential
Understand and utilise decision making strategies for yourself and customers
Devise compelling business and personal targets that you will achieve with confidence
Acquire excellent time management skills
Handle conflicts and stressful situations successfully
Align your belief system with what you want to achieve
Accurately understand and utilise body language and non-verbal communication of others
Enhance productivity of your meetings and negotiations
Develop ability to present your products, services and ideas with impact
Improve your adaptability in your communication style to suit other’s needs
Acquire ability to create excellent first impressions
Interact with senior management and front line staff easily and elegantly
Open new communication channels between you and your clients
Deliver impactful presentations and talks.
Benefits for organisation
Application of learned skills and techniques will enhance the following areas in your company;
Profitability |
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Other benefits for organisation include;
Increased conversion to sales
Productive relationships in the workplace based on mutual respect and co-operation
Improved reputation of the company
Company goals communicated effectively among staff and managers
Improved morale within the company
Successful tendering for business
Greater customer retention
Reduced complaints and the ability to deal with existing ones successfully
Gaining client’s trust and increased repeat business
More effective meetings and negotiations
The Structure of the Business Excellence Programme
Business Excellence Programme consist of three stand alone modules. They do not need to be taken in any particular order, however; we strongly recommend to attend the 'Introduction to NLP' before taking any of subsequent modules.
Introduction to NLP- Open to all, during this one day course you will learn the fundamental NLP principles, from which you develop a full range of business transformational skills.
Mastering Business Communication - This second module is designed to enable you to become a masterful communicator in all application of business - sales, presentations, meetings, management, negotiations and other influencing situations.
Creating Winning Self Image - Strong Self-Image is crucial for success in business. During this 2 days transformational module, you will let go of any internal blocks that may keep you from using your full potential and you will acquire the mindset of the most successful Entrepreneurs in the world.
This course is strictly limited to 8 people only to allow for a degree of one to one training.
Business Excellence Programme Content
The course contains a mixture of theory, discussions and practical exercises for successful integration of learning.
Communication Model
Understanding how people communicate and represent the world is a first prerequisite for influencing your own communication and change.
Belief system
Exploring the role beliefs play in creating more opportunities and limiting progress.
Conscious and Unconscious Mind
Understanding the difference between the conscious and unconscious mind and how to tackle the unconscious part of our communication that represents major part of how we communicate.
Goal Setting
Effective goal setting is in a direct correlation with business results. In this section you will learn how to set compelling and achievable goals and how to pass your vision to others in order for them to fully support you.
Modalities
Exploring how people perceive the outside world and how this is reflected in their communication. Developing flexibility in the use of all representational systems for more effective communication.
Eye patterns
Developing observation skills to be able to notice how people think.
Rapport
Words represent only 7 % of communication. This section will show you how to tackle the rest of the communication that happens at the unconscious level and how to build instant trust and agreement.
Linguistic Excellence
Language forms only 7 % of our communication, yet it is an incredible tool for influencing, managing, leading and persuading people. In this section you will learn how to use your language, from great specificity to artfully vague, to assist you with achieving your desired results in the business.
You will also increase your understanding of, and influence with, so-called "difficult" people.
Meta Model
Understanding of, and application of this linguistic tool will enable you to recover the lost details
in every day communication. When communicating with others,
we distort, delete and generalise major bits of information, often unconsciously. You will learn how to assume less and use this powerful tool for creating change in yourself and others.
Hierarchy of Ideas
Developing flexibility in your communication from great detail to big picture will assist you to be able to satisfy all types of communication styles, as well as being able to take different perspectives.
Anchoring
The right state of mind is essential for you to produce results you want. You will learn how to manage your state at will by using this simple NLP technique. You will also understand how you can influence and elicit states from people you are communicating with (i.e. curiosity, excitement, motivation etc).
5 Step sales process
After this section, you will understand fully 5 essential NLP steps for sales increase and increased sale close ratio.
Sales Strategies
You will discover how to ask the questions that will quickly clarify what your clients want and then uncover their decision-making process and decision criteria so that you can offer them just what they want every time. You will learn how to embed commands to avoid resistance and how to use great questions for hard-to-handle prospects. This section will help you and your clients achieve your desired goals - a win-win result every time.
Powerful Presentations
Presentation skills can make or break your business progress. In this section you will learn how to present with impact to any audience and with confidence.
Decisions & Motivation
You will learn how to quickly effect results by discovering how to elicit decision making/motivation strategies and feeding your proposals back to them in a way that meets people’s individual needs
The use of Hypnotic Language in Business
We all use hypnotic language in business and this section will show you how to use it effectively. You will be able to relate to everybody with what you say by using one of the patterns of hypnotic language
Managing Self - Talk
This energising session will show how the self talk influences business results directly and enable you to adopt easy to apply strategies for their successful management.
Elimination of limiting beliefs
Unconsciously held limiting beliefs such as ’No matter how hard I try, it is never good enough’, or ‘I can never succeed’ often lie behind struggles or past failures to achieve what you want.
You will learn how to eliminate any belief that does not support your goals fully in as little as 15 minutes, at the unconscious level.
Effective Time management
Nothing in business is as valuable as time. In this session, you will
learn how to invest your time, and not spend it, and how to
use the time you have much more productively.
Personal Transformation
You will learn how to tap into power of your magnificent brain and transform yourself in a way that will inevitably drive your business where you want it to be. You will get in tune whith who you really are, increase your personal effectiveness and use resources you never knew you had.
Forthcoming Dates
Introduction to NLP:
7th June 2009, Watford, Hertfordshire
5th July 2009, Ealing Common, London
27th September 2009, Watford, Hertforshire
1st November 2009, Watford, Hertfordshire
Creating Winning Self Image:
30th - 31st May 2009, Watford, Hertfordshire
2nd - 3rd November 2009, Watford, Hertfordshire
Mastering Business Communication:
18th - 19th June 2009, Watford, Hertfordshire
4th - 5th November 2009, Watford, Hertfordshire
How to book your place
For more information about this business transformational training, or to book your place please call us on 0845 057 0519 or submit the Course Enquiry form below. We look forward to our talking.
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